Shipment Processing Times
All orders are processed within 1-3 business days. Orders are not shipped on weekends/holidays. Processing times may vary based on order volume.
Estimated shipping times are provided by the carrier and may not be guaranteed by the carrier in some cases. Please refer to the carrier's website for additional information on delivery speeds.
Free shipping options are available to customers in the contiguous United States for orders over $30.
All items are shipped through USPS or UPS, and shipping prices and estimated delivery speeds are calculated during checkout. In most cases, USPS is the fastest and cheapest option. When free shipping is used, Art 'N Glow will use the most cost-efficient shipping method available. Free shipping is only available to the contiguous US. All orders $200 or more require a signature upon delivery so please plan accordingly.
USPS can no longer accept or deliver international mail to several countries due to COVID-19 service impacts and other unrelated service disruptions. See all countries with temporary service and guaranteed-delivery suspensions: Read More. If we are unable to create a shipping label for your order due to postal service disruptions, we will refund your entire purchase, including shipping.
We are unable to refund the cost of shipping or product on an international order that takes a long time to get to you. Shipping times are outside of our control and international shipping has seen large delays due to COVID and other unrelated service disruptions. If an international order is returned to us we will refund the product cost but not the shipping cost unless the product was undeliverable due to some fault of our own. Please be ready to pay any customs/release fees when the product arrives in your country in order to prevent further shipping delays or the accidental return of your order.
Costs and estimated shipping speeds are calculated and shown during the checkout process. A telephone number is required for all international orders. Please note: We do not collect or calculate customs fees - these fees are imposed by the country of destination and are the responsibility of the buyer.